The Purple Chique

EXCHANGE

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thepurplechique@gmail.com within 24 hours of delivery. Please note that any delays will lead to rejection of the exchange request.
To return your product, you should mail your product to thepurplechique@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Size Chart

BUST

WAIST

HIPS

S

25-34 INCHES

22-27 INCHES

30-36 INCHES

M

30-37 INCHES

25-32 INCHES

33-37 INCHES

L

32-38 INCHES

27-34 INCHES

34-38 INCHES

Refund Policy:
1. Refund is only allowed if there's a manufacturing defect with the product.
2. It has to be reported within 24 hours of delivery.
3. Request for Refund placed after 24 hours of delivery will not be accepted.
4. It is mandatory to send a complete unboxing video of the package otherwise the refund request will be rejected.
5. We do not have the facility to refund the products for change in size, color or preferences.
6. Processing fee of INR 199 will be levied per order on any refund request.

Exchange Policy:
1. Exchange is only allowed if there's an issue with the size.
2. It has to be reported within 24 hours of delivery.
3. Request for exchange placed after 24 hours of delivery will not be accepted.
4. We do not have the facility to exchange the products for change in color or other preferences.


Important: If the above process is not followed, we will not be responsible for any refund/exchange and no exceptions will be provided. Any refund or exchange request is at the discretion of The Purple Chique.

Store: 1012, Second Floor, TDI Connaught Plaza, Sec. 74-A, Airport Rd, Mohali

Email: thepurplechique@gmail.com

Customer Care: +91-9899027284, +91-7277777044

WORKING HOURS: 10AM - 6PM